Sometimes students forget their login information (username, password, or Site Code) and cannot log in to the Math Suite. The most common place to find a student's login information is on their Start Card—a paper card with your student's login information and QR code that teachers can print and distribute to their students. If your student does not have their Start Card, or if they have lost it, you can recover your student's login information.
Note
For information on how to recover student Site Codes, see Finding your student's Site Code.
Student login information is determined by your school and managed by Teachers and Administrators. While students can't change their login information, Teachers and Administrators can change a student's username and password if they need to.
For more information, see:
To recover student login information
- Log in to the Math Suite.
- Click Management > Students.
- Find the student whose login information you need to recover, then click Edit (
).
- Find the student's Username and Password.
Student login information is determined by your school and managed by Teachers and Administrators. While students can't change their login information, parents and caregivers can recover their student's login information if they need to.
To recover student login information
- Go to the Math Suite.
- Click Find Student Login Info at the top of the Math Suite login page.
- Enter key information about your student into the form, including the student's state, school district, school, parent name, and student ID.
Note
Due to student privacy restrictions, Imagine Learning can only provide your student's login information if you can provide key information about your student. If you are unable to provide key information about your student using this form, contact your student's teacher or Imagine Learning Customer Care.
- Click I understand and agree to Imagine Learning's Privacy Policy, then click Next.
Imagine Learning displays your student's username, password, and site code, as well as their QR code.
- Click Login Now to log in or click Download PDF to download your login information as a PDF for safe-keeping.