Note
This article applies to all products in the Imagine Learning Product Portal.
A potential notification upon logging in to the Imagine Learning Product Portal is that one or more products aren't available for the user. This message is usually shown when licensing has expired.
The district's Imagine Learning administrator should work with the Imagine Learning Account Executive (AE) to reinstate the licenses. Once the contract with Imagine Learning has been renewed or extended, both students and educators should be able to log in as expected.
Student messaging:
"One or more assigned products are not available for this student. Contact your school's Imagine Learning administrator or visit help.imaginelearning.com for help."
Educator messaging:
"No products are available for this user. Please contact your school's Imagine Learning administrator or visit help.imaginelearning.com for help."