Sometimes students forget their login information (username, password, or Site Code) and cannot log in to the Literacy Suite. The most common place to find a student's login information is on their Login Card—a paper card with your student's login information and QR code that teachers can print and distribute to their students. If your student does not have their Login Card, or if they have lost it, you can recover your student's login information.
Note
For information on how to recover student Site Codes, see Finding your student's Site Code.
Student login information is determined by your school and managed by Educators and Administrators. While students can't change their login information, Educators and Administrators can change a student's username and password if they need to (for more information, see Editing student account information).
To recover student login information
-
Log in to the Literacy portal, then click Manage Students.
- Find the student whose login information you need to recover.
- Click Edit Student (
), then find the student's Username and Password.
- If you want to, you can also click the checkbox next to the student's name, and click Print Login Cards.
Student login information is determined by your school and managed by Educators and Administrators. While students can't change their login information, parents and caregivers can recover their student's login information if they need to.
To recover student login information
- Go to the Literacy Suite portal login page.
- Click Find Student Login Info at the top of the Literacy Suite login page.
- Enter key information about your student into the form, including the student's state, school district, school, parent name, and student ID.
Note
Due to student privacy restrictions, Imagine Learning can only provide your student's login information if you can provide key information about your student. If you are unable to provide key information about your student using this form, contact your student's teacher or Imagine Learning Customer Care.
- Click I understand and agree to Imagine Learning's Privacy Policy, then click Next.
Imagine Learning displays your student's username, password, and site code, as well as their QR code.
- Click Login Now to log in or click Download PDF to download your login information as a PDF for safe-keeping.