Troubleshooting: International students and blocked IP addresses for Imagine Learning programs

 

Imagine Learning programs can be accessed freely from most countries without any special preparation. However, to ensure security, Imagine Learning has implemented a policy to block traffic originating from IP addresses in countries that are known to be high contributors to attacks. Users attempting to log in from restricted areas will see a 403 error page instead of the login page.

Affected countries

The affected countries are:

  • Belarus
  • Cuba
  • Indonesia
  • Iran, Islamic Republic of
  • Iraq
  • Korea, Democratic People's Republic of 
  • Libya
  • Mainland China and Hong Kong
  • Russian Federation
  • Singapore
  • Syria
  • Venezuela

 Note

Access is also restricted for users who are traveling to these countries; Imagine Learning programs are not accessible from the affected countries. Using a VPN can allow you to continue to log in from these countries, however we do not provide customer support for this option.