Deactivating a student account

District and School Administrators can archive a student's account. Once deactivated, the student will no longer have the ability to log in to the program.  

To deactivate a student account

School Admins (One School) School Admins (2+ Schools), District Admins
  1. Select Users on the left navigation bar.

Continue with the following: 

  1. Choose Students on the upper navigation bar, then select Student Roster
  2. Enter the name, username, or external ID of the student in the search box. Then click the search icon (NMP-admin-deactivate_stu-search_icon.png) or press Enter on the keyboard.  
    student search box .png


    Search with as little as one letter or number. The more details provided, the smaller the search results.

  3. Click more options ( more ) in a student's row, then Deactivate
  4. Click Yes, to confirm.