Tips for searching for student or educator accounts

Use this article for tips to achieve the best search results when searching for students and educators.

The following articles show how to locate students and educators:

Searching for a Student or Educator by two or more names

When searching for a student or educator using names containing two or more search terms, the search engine uses “AND” between the search terms to return matching student and educator results that include ALL terms entered in the search.

 Note

Important Tips to Consider:

  • Student and educator names can be copied from files and pasted into the search tool. The comma will be ignored, and all results will be returned.
  • The order of the terms entered is not important.
    For example, Stephanie Mitchell will return results of Mitchell, Stephanie, and Stephanie, Mitchell.
  • There are no partial matches when entering two or more search terms. Partial matches only work with one term.
    For example, if "mitch" is entered in the search engine, the search will return all matches that include “Mitch” in the First Name, Last Name, or Username.
  • When two or more search terms are entered, the search focuses on the Last Name and First Name fields of a name. Entering two terms of different types of search fields does not return results.
    For example, entering the Last Name of Dallas AND the external ID of 23453456 does not return matching results. When a user enters one term, the search will compare the different field types for a match.

 

Examples

Term(s) Entered Student and Educator Returned Results
Stephanie Mitchell

Mitchell, Stephanie

Stephanie, Mitchell

Mary Beth Smith

 

Smith, Mary Beth

Smith, Beth Mary

Smith-Beth, Mary

Beth Smith, Mary

Parker Doyle Smythe Allen

 

Smythe Allen, Parker Doyle

Doyle Smythe, Allen Parker

Allen Doyle, Parker Smythe

Doyle Parker, Allen Smythe

Parker, Allen Doyle Smythe

Parker, Allen Smythe Doyle

Names with Keyboard Special Characters

The search engine supports the use of keyboard special character(s) when searching for students and educators.

Special characters must be included in the search term when searching for a student who has a special character in their First name, Last name, or Username.

Examples

Term(s) Entered Returned Results
o'hara

O'Hara and O'hara

delgado-ruiz

Delgado-Ruiz

Names with Alt-Codes

The search engine supports the use of alt-code character(s) when searching for students and educators.

The alt-code character must be included in the search term when searching for a student who has an alt-code character in their First name, Last name, or Username.

Examples

Desired Result Term(s) Entered Returned Results
Dëv~}ward, Jårgên (Copy/paste) Jårgên Dëv~}ward Dëv~}ward, Jårgên
Dëv~}ward, Jårgên (Copy/paste) Dëv~}ward Dëv~}ward, Jårgên
Dëv~}ward, Jårgên Jargen No results returned.

 Note

Searching for students and educators using numbers and special characters, such as "Mhambly12*&^", will return results that contain those characters in the First Name, Last Name, Username, or External ID. The Assessment ID is included in the return results if the search was conducted from the Placement page.