Reactivating a student account

Only Administrators can activate a deactivated (archived) account. 

To reactivate a student account

  1. Click Schools or Users on the left navigation bar.
    mceclip2.png
  2. Select Students
    Reactivating_a_Student_s_Account2.png
  3. Choose Student Roster
    Reactivating_a_Student_s_Account3.png
  4. Click Filters.
    mceclip0.png
  5. Select the Inactive checkbox.
    mceclip1.png
  6. Enter the name, username, or external ID of the student into the search box and press Enter or select the search icon Reactivating_a_Student_s_Account_searchicon.png
    Reactivating_a_Student_s_Account6.png
  7. Click more options (more_kebab_menu_3verticaldots.png) for the student you want to reactivate. 
    Reactivating_a_Student_s_Account8.png
  8. Click Activate
    Reactivating_a_Student_s_Account9.png
  9. Click Yes to confirm.
    Reactivating_a_Student_s_Account10.png