If your student is running into an issue with the program, please send the technical details report from the student device. This information is helpful in diagnosing issues with Imagine Language & Literacy.
- Pause student session
- Click Troubleshooting or Technical Details.
- Click Send Report
- Send us the:
- Student user name
- Date and time the issue occurred
- A brief description of the issue.
Note
Contact us by clicking the chat button, emailing support@imaginelearning.com, or call or text (866) 457-8776.