If your student is running into an issue with the program, please send the technical details report from the student device. This information is helpful in diagnosing issues with Imagine Language & Literacy.
1. Pause student session
2. Click Troubleshooting or Technical Details
3. Click Send Report
4. Send us the:
- Student username
- Day/time the issue occurred
- A brief description of the issue
Contact us by clicking the chat button, emailing firstname.lastname@example.org, or call or text (866) 457-8776.