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Known Issues

Possible Passage Score inaccuracies in the Overview Report

If the Passage Scores in your Overview Report are lower than you expected, it may be because you weren't able to assign the highest number of points when you graded short answer written responses. For short answer responses, you can assign 0, 1, or 2, points, but a known issue may have only let you assign 0 or 1 point to these responses.

To fix this issue

  1. Check any written responses that you graded between November 2020 and January 2021 and re-grade the responses. Click Show Rubric for guidance on how to grade the responses. 

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